We want you to love what you get from JyPrint. Every print is custom-made with care, but here’s how we handle returns:
✨ Custom Prints
Because each 3D print is made specially for you, we unfortunately can’t accept returns or refunds just because you changed your mind.
⚡ Defects or Damage
If your print arrives broken, defective, or not what we agreed on – no stress. Just contact us within 7 days and we’ll reprint it or sort out a solution.
📦 How to Return
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Email us at contact@jyprint.co.za with photos and details
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We’ll confirm the next steps
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In most cases, we’ll reprint or replace at no extra cost
We’re makers, not a factory – so we keep it fair and simple.
👉 Any issues? Just shout. We’ve got your back.